Privacy Policy
Last Updated: May 5th, 2025
1. General
At Tablemouvant, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with us, whether through our website, by phone, email, or in person.
1. Information We Collect
As part of organizing and managing your travel experience, we may collect the following types of personal data:
Personal Identification Information:
- Full name
- Date of Birth
- Gender
- Nationality
- Passport details (including passport number, expiration date, and country of issue)
- Government-issued ID information (as required)
Contact Information:
- Email address
- Phone number
- Mailing address
- Emergency contact information
Travel Preferences and History:
- Destination preferences
- Dietary restrictions
- Health or mobility concerns (to tailor accommodations)
- Past bookings or travel history with us
- Preferred room arrangements or travel companions
Payment and Billing Information
- Billing address
- Transaction history
Digital Information
- IP address
- Browser type
- Device information
- Website usage data (via cookies or analytics tools)
Other Voluntarily Provided Data
- Feedback or reviews
- Survey responses
- Social media interactions
- Photos or media shared with or tagged to our company
2. How We Use Your Information
We collect and use your personal data for the following purposes:
- To process and manage tour bookings
- To communicate with you regarding your reservation, itinerary, or travel updates
- To provide personalized travel recommendations and customer service
- To ensure travel arrangements are tailored to your needs and preferences
- To comply with legal and regulatory requirements (e.g., immigration, customs)
- To process payments and issue invoices
- To improve our services, marketing efforts, and customer experience
- To create a customer profile and maintain a customer database for future offerings
3. Sharing Your Information
We may share your personal information only when necessary and with the following types of third parties:
- Local tour guides and operators
- Airlines, hotels, and accommodation providers
- Insurance providers (if coverage is arranged through us)
- Payment processing companies
- Government authorities (when legally required, such as for visas or border entry)
- Marketing and CRM service providers (to maintain our customer base and send relevant communications)
We do not sell your personal data to third parties.
4. Data Retention
We may share your personal information only when necessary and with the following types of third parties:
- Local tour guides and operators
- Airlines, hotels, and accommodation providers
- Insurance providers (if coverage is arranged through us)
- Payment processing companies
- Government authorities (when legally required, such as for visas or border entry)
- Marketing and CRM service providers (to maintain our customer base and send relevant communications)
We do not sell your personal data to third parties.
5. Data Security
We take appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted payment processing, access controls, and secure data storage practices.
6. Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict certain data processing
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a data protection authority if you believe your rights have been violated
7. Cookies and Website Tracking
We may use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at contact@tablemouvant.com.
